The FirstAssist Group Ltd is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. THE INFORMATION WE COLLECT AND HOW WE USE IT
If you respond to any of the requests for information in our feedback service you may as a result submit to us your email address. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

We may use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

2. HOW WE PROTECT YOUR INFORMATION
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

3. YOUR CONSENT
By submitting any of your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way.

Continued use of the service will signify that you agree to any such changes.

4. HOW TO CONTACT FIRSTASSIST
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to corporate.info@firstassistinsurance.co.uk