FirstAssist is the new name in the provision of business to business Health and Wellbeing Solutions. As an established player within the healthcare and assistance markets, having previously been part of Royal & Sun Alliance, FirstAssist provides a unique range of responsive, innovative and value for money products for Corporates, SME's, Banks, Insurers and Affinity organisations.

FirstAssist is the new generation Health and Wellbeing provider, delivering advice, care and insurance solutions to both individuals and organisations. We have combined the best of a business that has proven its pedigree, with new, innovative thinking in tackling the problems of health and wellbeing and their impact on commerce.

The company is 90% owned by Barclays Private Equity with debt finance provided by Bank of Scotland Corporate Banking and Lloyds TSB. FirstAssist has also entered a long term partnership agreement with Munich Re, one of the largest reinsurance companies in the world.
FirstAssist provides a range of risk managed solutions in the healthcare, wellbeing, business protection and advice markets. The range of services include:

Insurance (provided by FirstAssist Insurance Services Limited)

• Legal Expenses
• Hospital Cash Plans
• Personal Accident
• Travel Insurance
• Payment Protection
  
  

FirstAssist Insurance Services Limited is authorised and regulated by the Financial Services Authority. Our FSA number is 310671 and our permitted business is advising, arranging, dealing in, and the administration and performance of non-investment insurance contracts. You can check this on the FSA’s register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

Company History
FirstAssist was originally formed in March 1998, combining the operations of three specialist companies; The Legal Protection Group (LPG), International Assistance Services (IAS) and The CareAssist Group (CAG). These companies had previously been integrated after the merger of Sun Alliance and the Royal in 1996 and had been providing a range of legal expenses products and assistance services since 1977.

The Healthcare business of FirstAssist was formed in 1997 under Royal & Sun Alliance and rapidly grew to become one of the market leaders in the provision of health and wellbeing products and services. The business has grown strongly to a total income of around £300m in 2002.

FirstAssist has offices in Sutton, Plymouth, Purley and Hinckley and employs over 700 staff, including experts in medicine, law, counselling, insurance claims handling and underwriting. FirstAssist is committed to providing a first class service to its clients and our customers.

FirstAssist has Investors in People status and holds the ISO 9001:2000 accreditation in many areas of its business.

We recognise that success is derived from a company culture that values its people and their ideas and, at all times, we look to build on our core values of Truth, Trust and Teamwork. All of our relationships, be it with our staff, partners or customers, are governed by our commitment to maintaining the highest standards of integrity.

Registered Office information
FirstAssist Insurance Services Limited. Registered in England and Wales No. 04617110.

Registered Office is;
Marshall’s Court, Marshall’s Road, Sutton, Surrey, SM1 4DU.

Insurance underwriter
Insurance products provided by FirstAssist Insurance Services Limited are underwritten by;

Personal Accident, Hospital Cash Plan, Travel and Legal Expenses
Great Lakes Reinsurance (UK) PLC is registered in England and Wales No. 2189462.

Registered office at 1 Minster Court, Mincing Lane, London EC3R 7YH.
Great Lakes Reinsurance (UK) PLC is authorised and regulated by the Financial Services Authority. FSA Register No. is 202715.

Creditor
Groupama Insurance Company Limited. Registered in England No. 995253

Registered Office at Groupama House, 24-26 Minories, London EC3N 1DE. Groupama Insurance Company Limited is authorised and regulated by the Financial Services Authority under Registration No. 202124.

You can check this information on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.